How Privacy Rules Apply To Payments
Our Privacy Policy covers the details you provide during account opening, including your contact details and the verification step required before account access. When you use DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account, we receive transaction references and status data needed to match
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the payment with your account. We do not need your wallet passcode to confirm a transaction. Device details, sign-in time, browser type, and security events help us identify unusual access and resolve a stalled wallet status. We retain records for the period needed for account security,
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payment matching, legal duties, and dispute handling. Requests are assessed where local law permits, and some records may need to remain available after an account change. If you use the lobby from Indonesia, your access and any data handling connected to it depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.